ITIL® v2
ITIL v2 is all about processes. The education is focused almost entirely on a ‘core’ and the goal is improving IT efficiency and effectiveness.
ITIL v2 is often referred to as a ‘framework’ and covers good Service Management processes. As such, IT departments that need to improve their restoration of service or tighten up changing the infrastructure reliably and without failure can rely on ITIL v2 education.
Remarc provides four accredited APM courses on a public scheduled basis in Leeds, London, Manchester & Telford or as one-company events at appropriate international venues:
ITIL
v2 Foundation
ITIL
v2 Service Support
ITIL
v2 Service Delivery
ITIL
v2 Manager’s Revision
Talk to us about your specific requirements and we will consult with you regarding the most appropriate training and consultancy solutions.
For further details, request a
here call or contact us.