ITIL® v3
The first batch ITIL® intermediate courses have now been released.
Below is a summary of the focus of the two streams of courses allowing study towards the ITIL® Expert qualification.
For more details and our schedule view the course descriptions here:
Operational
Support and Analysis (OSA)
Release,
Control and Validation (RCV)
Service
Offerings and Agreements (SOA)
Service
Operation
Service
Transition
For more information on the full ITIL® V3 qualification scheme contact us
here
.